Black velvet cover with zipper closure is now on offer! Sold put, only last one left!
Sizes: 18' by 18", 20" by 20", 22" by 22" and 24" by 24.
Please check out our sizes which are in inches (we can provide cm measurements as well), and ensure you choose the right one for your insert. It is advisable for a fuller look, to order a size smaller than your insert especially if inserts, are goose down.
We may provide inserts upon request up to size 20" and will offer a price quote. Our inserts are handmade and have a poly-fill filler.
There is a matching zipper closure and it has a knife-edge finish.
PLEASE read our return policy section. We accept returns within the given time limit mentioned in our policy. (Please be informed again via our policy of return taxes. Custom orders are NOT returnable.)
Our products are gift wrapped free of charge. If you wish to send this as a gift to someone kindly let us know and we will not include an invoice in the parcel.
Thank you for visiting!
IMPORTANT NOTE - PLEASE READ
Before you commit to a purchase from our shop please read the item descriptions fully. You will find all product details such as dimensions, type, color, and washing instructions plus any other important information we feel you need to know. If you are unsure as to the quality and color of the item, you may order fabric swatches. Just send us a convo or message and we will send you a link to the fabric swatch listing. If you should have any questions please contact us before purchasing.
Cushions & More uses PayPal and credit card as our method of payment. Please do verify that both PayPal and Etsy addresses are correct before purchasing. If the package is to be sent to another address, you must notify us during or soon after the purchase.
We do not collect any customs when sending your packages. Any customs fees, duties, taxes, tariffs, etc. that may be occurred at the time of your delivery lies with your country's tax regulations. Cushions & More is in no way responsible for those charges. For any additional information refer to your local Customs agency. Returns due to customs fees will not be accepted. Thank you so much for your understanding.
We handmade every single item in our shop. If you have a special occasion or a deadline date you would like us to meet and need us to hurry up, we will try to work with you but we cannot guarantee so please plan accordingly.
We use the Republic of Cyprus First Class Shipping with tracking. Please allow anything between 5-21 days for our international customers depending on the location and your country's postal services too.
If you decide to UPGRADE your shipping and need a courier service please notify us before purchasing for shipping price adjustment.
We ship Mon-Fri excluding National holidays.
Also, be informed that orders that are urgent must be sent at least 4 weeks prior unless expedites shipping is paid for, as we are based overseas and are in no way liable for international shipping delays.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Refunds and Exchanges
If for some reason you are not pleased with your received product simply email us to coordinate a settlement.
Item(s) must be returned unused within 7 working days from the date received via trackable mail (UPS/FedEx). Shipping charges are nonrefundable. ALSO PLEASE BE INFORMED THAT IN ORDER FOR US TO RECEIVE RETURNED GOODS FROM A NON-EUROPEAN COUNTRY, WE NEED PAY IMPORT DUTY AND THIS IS DEDUCTED FROM THE REFUND. This is outside our jurisdiction and we follow the regulations of our state.
Also, failure to receive items locally once a notice has arrived resulting in their re-direction to us is non-refundable. We can re-send the item, however, at an extra shipping charge but if we do not get a notice to do so within 2 weeks of our correspondence to the customer, the order is considered non-valid and is cancelled and no refund is provided.
We gladly take on custom orders. If any of our designs is requested in smaller or bigger size or other shape we will be happy to create it for you.
Please understand however that there are no refunds or exchanges on custom orders.
TIPS AND CARE
Your handmade items were crafted with lots of attention and they will last for many years with proper care. Here are a few tips.
Cotton items can be machine washed with like colors preferably in 20 minute mild cycles. Linen or silk items which are delicate materials should be dry cleaned and the dry cleaner to ensure they test a small part of the pillow first to check out any material reaction. That is due to the different chemicals used by dry cleaner's in each country so a check first, is advisable.